In a significant move to enhance operational efficiency and the strengthen of relationships within the revenue authority, the Board of Directors of the National Revenue Authority (NRA), have embarked on a familiarization tour at its assets.
NRA was assessing its properties and outstations to get a first hand account of the work and challenges of those bases.
The tour which began on 15th January 2025, was meant to introduce the new board members to NRA staff and to be able fo familiarize themselves with the various operational units of NRA.
The delegation includes Chairperson Mr. Kabineh M. Kallon assisted by other Board Members including Dr. John Karimu (the board Tax Expert), Mr. Andrew Pessima the Economist, Madam Memunatu B. Rogers (Legal Expert) and Madam Miatta-Mamie Kallon Representative of the Financial Secretary, Ministry of Finance.
NRA Senior Management Team was equally represented by the Deputy Commissioner General 2 Mr. Gerald P.H. Ganda, Mr. Edwin Conteh Deputy Commissioner Domestic Tax Department, Mrs. Fredricka M. Kella, Director of Administration, the Board Secretary Mary Y. Musa and Mr. John B. Amara the Assistant Commissioner for Boarder Controls and Management, Customs Services Department. The team visited several key locations, including NRA’s Regional Offices in Bo and Kenema, Customs Checkpoints, Jendema and Gblamuya border crossing points, engaging staff and stakeholders at each stop.
During the visit, the Board members expressed their commitment to fostering a collaborative work environment and by enhancing NRA’s revenue collection strategies. “Understanding the challenges and successes at the ground level is crucial for us as we work towards improving our services and maximizing revenue for the country,” said the Chairperson Mr. Kabineh M. Kallon.
The familiarization tour included interactive sessions where staff members shared insights about their roles, challenges they face, and suggestions for improvement.
This open dialogue was well-received, with many staff expressing appreciation for the Board’s willingness to listen and engage staff on official matters.
In addition to meeting with staff, the Board also inspected various facilities and resources, thus assessing the current state of operations while identifying areas for potential development. The tour concluded with a roundtable discussion thus setting strategic priorities for the authority’s aim to move forward.
The Board’s visit serves as a positive step towards revitalizing the authority’s mission, ensuring that it remains responsive to the needs of both its employees and the citizens it serves.
As they move forward, the Board, in collaboration with the Senior Management Team, is expected to implement new initiatives aimed at improving efficiency, transparency, and accountability within the revenue collection process.
The familiarization tour marks the beginning of a new chapter for NRA, with hopes that the newly appointed Board will lead the authority towards greater achievements in the coming years.
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