With the rise in fraudulent activities, Sierra Leone Commercial Bank (SLCB) has enhanced its security measures to mitigate acts of fraud by scammers.
This is done under the leadership of SLCB’s managing director, Mr. Yusufu Abdul Silla, with support from the management and board of directors.
Over the years, Mr. Silla has spearheaded massive upgrades and intensification of the banking systems to protect customers from the dangers of fraudsters.
Recognizing the evolving tactics of the scammers, Mr. Silla has implemented advanced security technologies such as a multi-factor authentication (MFA) and end-to-end encryption systems of their products.
These upgrades are designed to provide an additional layer of protection, making it difficult for some unauthorized individuals to access bank data thereby preventing them tampering customers’ account details.
SLCB has also introduced real-time monitoring systems to promptly detect suspicious activities.
This allows the bank to immediately respond to potential threats, thus minimizing the risk of fraud affecting customers.
Understanding the critical role of customer awareness in preventing fraud, Mr. Silla has also emphasized customer education among staff.
SLCB now regularly conducts campaigns and in-branch seminars informing customers about recognizing and avoiding unidentified scams while using various social media channels including the bank’s website, YouTube, Facebook.
The Managing Director has ensured that SLCB collaborates closely with law enforcement agencies, financial regulators, and other financial institutions.
This collaboration aims to be proactive on emerging threats and also share best practices in the fight against fraud by scammers.
The ongoing efforts led by the Managing Director highlight SLCB’s commitment to creating a secure banking environment.
As fraud continues to evolve, SLCB remains dedicated to protecting its customers through robust security measures and proactive initiatives.